Star Micronics TCP400 Series User Manual download pdf (Page 11)

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8. Troubleshooting

8-1. Trouble when Turning on the Power

Symptom Possible Cause What to Do

The power lamp Won’t accept The power cord is not Correct connect the power

does not light. cards. correctly connected. cord.

Broken wire in power cord.

Broken wire in fuse. Contact your dealer.

Accepts cards. Display LED burned out.

The power lamp Won’t accept Reader/writer error.

lights. cards.

Accepts cards Bad Card Use a normal card.

but reader/ Card damaged, bent,

writer data erased on card,

operating or other user card.

incorrectly. Head is dirty. Clean using a cleaning card.

Composing system is

not operating normally. Contact your dealer.

Reader/writer error.

8-2. Trouble when Operating

Symptom Possible Cause What to Do

Cards are not discharged. Card is jammed. Turn on power to reader/writer

again.

cards are still not discharged,

turn off the power and open the

upper cover.

Then, pull the snap lever to

raise the upper portion of the

mechanism to remove the card.

Reading/Writing errors occur Inappropriate card. Use the recommended card.

Using other card type. Use the correct card.

Card data erased by magnet.

Card is bent. Issue a new card.

Card is damaged.

Head is dirty. Clean using a cleaning card.

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Star Micronics TCP400 Series User Manual Page 11